iCAV Monitoring is a leading supplier of wholesale or third-party monitoring services, equipped to promptly and accurately monitor any event at all times while providing exceptional customer service.
With iCAV you can be confident that your customers are in good hands and that no security alarm system or data about your customers are compromised.
By using only the most state-of-the-art facilities and advanced monitoring technology in the industry, we are able to sustain the excellence, efficiency and reliability of our monitoring services.
No power interruption or system failure will put your customers at risk. We have a redundancy infrastructure made up of power management systems, generators, backup equipment, communications, several stations, and a failover method that enables us to seamlessly transfer to our backup systems in the event of a system failure.
Every customer can address their concerns comfortably and have them resolved instantly, thanks to our live agents who are always just a phone call away.
Professional operators at iCAV have undergone extensive training, so they can respond to alarms and dispatch assistance in emergency situations with speed and precision.
Our dealer support specialists go above and beyond to build strong relationships with our partners, get to know them and their customers, understand their business needs, and provide personalized support that makes everything convenient for them.
Help you with everything from the installations to the monitoring services. They will oblige to assist you in any of your technical concerns, and you can be confident that these issues be dealt with urgency.
Even though fire alarms help in raising awareness of any fire problems in a house or business, residents or employees are not always able to notify the authorities right away. It’s important to have fire alarms professionally monitored so that help can be sent as soon as the alarms turn off, and people can focus on evacuating in the case of a fire.
A monitoring station can watch over several IoT devices that are installed in a home or business, including surveillance cameras, smart doorbells, thermostats and sensors.
Customers who use monitoring services can rest easy knowing that their IoT devices are constantly being watched over and that they will receive timely warnings or alerts in the event that anything unusual happens on their property.
When a PERS device produces an alert, the user’s mobile phone that is linked to the device immediately dials the monitoring station. An operator from the monitoring station rapidly answers the call and communicates (voice to voice) with the caller, contacts nearby family members, or dispatches medical help.
iCAV is dedicated to helping all security system companies, big or small. We can help you grow your business and keep your customers satisfied by acting as your own in-house central monitoring station.
Get in touch with us today and let us how we can help you grow your business and provide better services to your customers.
iCAV Monitoring is a leading supplier of wholesale or third-party monitoring services, equipped to promptly and accurately monitor any event at all times while providing exceptional customer service.
